| Title | Work Organisation & Stress: Systematic Problem Approaches for Employers, Managers and Trade Union Representatives |
| Settings | Workplace |
| MHP Steps | Preparation |
| URL | http://www.who.int/occupational_health/publications/ |
| Publication Information | World Health Organisation |
| Country of Origin | United Kingdom |
| Languages | English | French | Japanese | Spanish |
| Tool Description | This booklet provides practical advice on how to deal with work stress. It is intended that employers, managers and trade union representatives use this booklet as part of an initiative to educate on the management of work stress. Discussed are the nature of stress at work, the causes and effects of stress, as well as prevention strategies and risk assessment and management methods. Also discussed are the role of the organizational culture in this process and the resources to be drawn upon for managing work stress. |
| Application in the Field | Applied internationally |
| Stage of Development | Well established |
| Evaluation and Research | No information found |
| Beneficiary Involvement in Design | No information found |
| Evaluation | Unknown |
| Available Formats | Soft Copy |
| Free | Yes |
| Restrictions on Use | No |
| Tool Focus | Individual and Organisation |
| Download(s) |
| Contact Name | Marketing and Dissemination, |
| Organisation Name | World Health Organization |
| bookorders@who.int | |
| Address | 20 Avenue Appia 1211 Geneva |
| Country | Switzerland |
| Code | Element | |
|---|---|---|
| Selected | b117, b160, b164 | Intellectual, Thought and Higher-Level Cognitive Functions |
| Selected | b152 | Emotional Functioning |
| Code | Element | |
|---|---|---|
| Selected | d175, d177 | Solving Problems and Making Decisions |
| Selected | d230 | Carrying out Daily Routine |
| Selected | d240 | Handling Stress and Other Psychological Demands |
| Selected | d310, d315, d325, d330, d335, | Effective Communicating |
| Selected | d710, d720, | Basic and Complex Interpersonal Interactions |
| Selected | d730, d740, d750, d770 | Relationships - Strangers, Formal, Informal Social, Intimate |
| Code | Element | |
|---|---|---|
| Selected | e310, e315, e320, e325, e330, e340, e355, e360 | Physical and Emotional Support |
| Selected | e410, e415, e420, e425, e430, e440, e450,e455 | Attitudes of individuals |
| Code | Element | |
|---|---|---|
| Selected | FGP | General Population |
| Code | Element | |
|---|---|---|
| Selected | Or21.1 | Mission, Vision, Values, Traditions |
| Selected | Or21.5 | Interaction Climate |
| Selected | Or21.6 | Social Atmosphere |
| Selected | Or21.7 | Bullying and Harassment/Abuse |
| Code | Element | |
|---|---|---|
| Selected | Or23.1 | Participative |
| Selected | Or23.2 | Supportive |
| Selected | Or23.3 | Partnerships |
| Selected | Or23.5 | Management Leadership of MHP |
| Code | Element | |
|---|---|---|
| Selected | Or24.2 | Healthcare |
| Selected | Or24.4 | Attitudes |
| Selected | Or24.5 | Training and Development |
| Selected | Or24.7 | Partnerships - Management and Staff |
| Selected | Or24.8 | Involvement in Change |
| Code | Element | |
|---|---|---|
| Selected | Or31.2 | Job Design |
| Selected | Or31.6 | Flexible Work Patterns/ Work-Life Balance |
| Selected | Or31.7 | Work Organisation |
| Selected | Or31.9 | Feedback Considered |
| Selected | Or31.14 | Communications Practice |
| Code | Element | |
|---|---|---|
| Selected | Or32.1 | Health Needs Assessment |
| Selected | Or32.2 | Health Planning |
| Selected | Or32.3 | Evaluation of Health Promotion Actions |
| Selected | Or32.4 | Risk Assessment |
| Code | Element | |
|---|---|---|
| Selected | Or41.2 | Mental |
| Code | Element | |
|---|---|---|
| Selected | Or42.1 | Organisational Performance |
| Selected | Or42.2 | Satisfaction of Beneficiaries |
| Selected | Or42.4 | Effects on Absence |
| Code | Element | |
|---|---|---|
| Selected | Or43.1 | Beneficiary Wellbeing |
| Selected | Or43.2 | Individual Performance |
| Selected | Or43.7 | Job Satisfaction |
| Code | Element | |
|---|---|---|
| Selected | Or44.1 | Staff, Student or Client Morale |
| Selected | Or44.2 | Mutual Support |
| Code | Element | |
|---|---|---|
| Selected | En12.3 | Support of Health Promotion Facilities |
| Code | Element |
|---|
| Code | Element | |
|---|---|---|
| Selected | En21.5 | Social Activities/Leisure Programme/Team Events |
| Selected | En21.8 | Management Support Programmes |
| Code | Element | |
|---|---|---|
| Selected | Pr13.1 | Mental Health Screening |
| Selected | Pr13.2 | Coping Skills Education |
| Selected | Pr13.3 | Stress Management & Prevention |
| Code | Element | |
|---|---|---|
| Selected | Pr15.1 | Work-Life Balance Programme |
| Selected | Pr15.3 | Recruitment & Staff Development Programmes |
| Code | Element | |
|---|---|---|
| Selected | Pr17.2 | Personal Development |